Career OpportunityResilience Strategist (Australia)

Full time role
Hybrid/remote working (Anywhere in Australia)


Are you ready to radically transform the resilience industry?

Do you want to deliver real impact to a wide variety of organizations, revolutionizing how they prepare for, respond to, and recover from disruptions?

Are you interested in joining the revolution against static plans that sit on the shelf, clunky old software, rigid methodologies, and boring old training that disengages staff?

Want to make a real-world difference every day?

Was that a hell YES!? Then this could be your dream role.

iluminr’s vision is to build a more resilient world, where organizations are empowered to thrive through change, with clarity and confidence. Through our enterprise SaaS platform, we live our purpose daily, helping organizations keep their people safe and operations running when the sh*t hits the fan.

We’ve thrown the traditional industry rule book out the window with our pioneering technology, transforming how people engage with resilience and respond to disruptions through gamification, data insights and automation. With an offering described by our customers as “game-changing” and a culture second to none, iluminr is entering a new phase of growth as demand continues to build worldwide.

About the opportunity

iluminr is looking for an experienced Organisational Resilience professional who lives ‘outside the box’, thrives on challenging the status quo and can help us drive real performance for our customers’ resilience programs.

Each day you will leverage your subject matter expertise in Crisis Management, Business Continuity and Emergency Management to help our customers set meaningful resilience objectives and support the adoption of iluminr to supercharge resilience outcomes. You will play a pivotal role in creating ongoing value for our customers by authoring new microsimulations, influencing our product roadmap, and building relationships at all levels to evangelize our customers.

In this role, you will get to:

  • Articulate value – help our client champions identify meaningful resilience objectives and create roadmaps to deliver outcomes that demonstrate the true impact of their program for the organization.
  • Be the trusted advisor – work with our customer success team to actively support customer relationships at a strategic and tactical level to execute the iluminr success program and meet program objectives.
  • Nurture and grow – Be accountable for delivering customer value that delivers customer retention and account growth.
  • Be our resilience guru – Lead the development, testing and activation of Microsimulations for customers and our growing catalogue.
  • Build the future – Actively contribute to iluminr’s innovative product roadmap, bringing to life new approaches to old problems – think gamified engagement, real-time BIAs, live playbooks.
  • Be the voice – Actively contribute to iluminr’s thought leadership program, including articles, industry presentations, conferences and workshops.
  • Be a team player – Support Account Executives as a subject matter expert in prospect meetings and work closely with marketing to assist in guiding product packaging and positioning.

We’re looking for people who have:

  • A passion for organizational and/or operational resilience and a burning desire to progress the industry.
  • Minimum 5+ years’ experience in business continuity, crisis management or related disciplines.
  • Demonstrated ability to build strong relationships and engage at a strategic and tactical level.
  • Strong experience in planning and facilitating a variety of scenario exercises.
  • Experience managing or supporting governance frameworks, assessments, planning and training.
  • Excellent written and verbal communication skills.
  • Previous contributions to industry thought leadership.
  • A naturally curious mindset and a love of learning.
  • A love of technology to improve outcomes and are digitally savvy.

Note: While you will work with a variety of international clients, this is not a consulting role and has no billable hours. Sounds like bliss!

Love where you work

iluminr is a fast-paced, diverse, global first tech start-up that puts people and values at the centre of all we do. If you have the courage to challenge the status quo, have an insatiable appetite for learning, believe you have a duty to do good in the world, and have an open mind to understand others, then iluminr could be your next career stop!

We offer:

  • Competitive remuneration
  • Flexible working
  • Generous leave entitlements
  • Learning and development opportunities
  • Employee Share Options

Have questions or ready to apply?

To find out more, or to submit your resume, please contact us at: