“We ran a Microsimulation where Microsoft went down. That weekend, Microsoft actually went down. We were prepared.” This isn’t luck. It’s the new standard of resilience at ESR. In a recent product masterclass, we had the opportunity to speak with Sue Chapman about her journey and the impact of her work in capability buiding. As...
The landscape of simulation platforms is evolving rapidly. Is your current solution keeping pace? The Changing Landscape of Crisis Simulation Platforms. Crisis preparedness has come a long way from the days of paper-based tabletop exercises. Today’s market offers a range of digital solutions – from established platforms like Conducttr and Immersive Labs to newer...
In early April, coordinated cyberattacks struck several of Australia’s largest superannuation funds. The attackers used personal information to gain unauthorised access to member accounts, resulting in significant financial and reputational impact. AustralianSuper reported $500,000 in losses across just four compromised accounts. While the scale of these attacks is alarming, they also provide a clear opportunity:...
The Digital Operational Resilience Act (DORA) may have begun as a regulatory requirement, but for many resilience professionals, it has become a timely catalyst for transformation. In a recent discussion with Colm Gayton, Operational Resilience Manager at AXA, we explored how organizations are navigating the evolving demands of DORA – shifting from compliance-focused activity towards...
You’ve seen it before. Halfway through a crisis simulation, the digital room starts to empty. Cameras off. People quietly log out. Your scenario might be solid – but if the engagement’s gone, the impact is too. Welcome to The Great Resilience Exit. Let’s unpack why participants drop off during simulations and how to create exercises...
Traditional tabletop exercises often fall into the trap of being too generic: a system outage, a severe weather event, or a ransomware attack. But without your organization’s context, these simulations can feel disconnected. They don’t reflect how your people, processes, and technology actually behave under pressure. What’s missing? Context. Relevance. Specificity. That’s where contextual crisis...
When it comes to crisis response training, more isn’t always better—but more often usually is. “Regular, intense, brief testing beats occasional full-day events – every time.” It’s a shift that’s turning passive participants into proactive responders. The Problem: Long Tabletop Exercises Miss the Mark Traditional tabletop exercises can feel like a necessary evil. They’re long,...
Let’s be honest:Most organizations don’t fail audits because they’re unprepared.They fail because they can’t prove they’re prepared. Plans? Sure.Training? Somewhere on a shared drive.Actual evidence that people know what to do when things go sideways? Crickets. That’s why smart risk leaders—from regulators to CISOs—are asking sharper questions. “Can you show me who’s practiced?”“What does preparedness...
Not every crisis comes with a calendar invite. Yet, traditional pricing models for resilience platforms often assume that everyone who needs to participate in a simulation or response is a named user. That assumption doesn’t hold up in the real world – especially when it slows down participation, adds unnecessary overhead, or creates friction right...
Looking to create waves of impact with scenario exercising but only have limited resources? Watch this practical “Lessons Learnt” session with Sue Chapman from ESR who transformed a traditional scenario exercise program into a powerful, scalable microsimulation program that rippled a new era of immersive engagement through the entire organisation. Key themes: Cultural and...
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Ravinder Singh Ravinder is a tech visionary with 20+ years of experience in resilience, performance, and security. A proven team builder, he’s passionate about solving complex problems and driving innovation through AI-native teams. Outside of work, you’ll find Ravi immersed in CrossFit, adventure sports, or exchanging ideas with fellow founders. |
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Sam Derradji Sami Derradji is a versatile leader in product management with a diverse background in edtech startups and global education leaders. As a generalist with expertise in design, product, and engineering, Sami combines strategic vision with hands-on skills. As the Director of Product at iluminr, he drives innovation and ethical impact across B2B SaaS and AI-driven learning platforms. A creative leader who thrives in complexity, Sami has successfully led transformative projects that reach millions and redefine digital engagement. His ability to simplify challenges and energise cross-functional teams ensures solutions that are not just effective but lasting. |
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Michelle Doan Michelle is a growth-centric marketing leader with over two decades of experience spanning the media, automotive, consulting, and technology domains. She has a proven track record of spearheading high-impact marketing initiatives that drive growth and deliver results. Michelle’s expertise lies in digital experiences and growth marketing across both the B2B and B2C landscape. |
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Jim Basey With over 25 years in the Tech industry, Jim has spent the last decade helping banks and fintechs build omnichannel onboarding and servicing solutions, becoming an expert in Open Banking and contributing to the evolution of the CDR framework in Australia. He specializes in scaling startups, driving tech strategy, optimizing processes, and leading delivery teams while balancing governance and innovation. |
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Tushar Yadav Tushar Yada, Senior Manager of Engineering, combines deep expertise in engineering and a continuous learning approach in computer science. With over eight years of experience in developing cloud architectures, he focuses on applying solid software engineering principles to manage and mitigate the complexities inherent in evolving software systems. |
The Strategic Learning Track is a series of four Microsimulations designed for senior leaders.
This track is designed to sharpen strategic decision-making abilities and prepare senior leaders to manage complex crises effectively.
Microsimulations included in this track
| Virtual Deception: Deepfake Cyber Attack |  |
Your organisation grapples with a deepfake incident, reputational damage and governance breakdown triggered by an AI-driven cyber-attack |
| Virtual Deception: Deepfake Cyber Attack | |
Your organisation grapples with a deepfake incident, reputational damage and governance breakdown triggered by an AI-driven cyber-attack |
| Virtual Deception: Deepfake Cyber Attack | |
Your organisation grapples with a deepfake incident, reputational damage and governance breakdown triggered by an AI-driven cyber-attack |
| Virtual Deception: Deepfake Cyber Attack | |
Your organisation grapples with a deepfake incident, reputational damage and governance breakdown triggered by an AI-driven cyber-attack |
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Lynn Thompson Lynn Thompson specializes in tech startups within the insurance industry. Based in Sydney, she works with QBE leaders and founders to drive growth through venture capital. Lynn enjoys collaborating with motivated individuals focused on meaningful impact. She started her career at Deloitte in management consulting, gaining experience across the APAC region. Her work centers on connecting innovative tech with the insurance sector to unlock new opportunities. |
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James Hardy James Hardy is a seasoned leader with a commitment to enhancing resilience in various sectors including financial services, consulting and software development. James has held key leadership positions, notably Chief Resilience Officer, Chief Data Officer of State Street Corporation, and COO and CIO at State Street Global Markets, where he spearheaded innovation and championed operational excellence. Beyond his corporate endeavors, James has been an active and dedicated board member of The Greater Boston Food Bank, actively contributing to community resilience efforts and exemplifying his unwavering commitment to social responsibility. James is the founder of Iroko Advisors where he helps firms understand and improve their resilience posture. |
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Leon Israel Leon Israel is a passionate Operations leader who thrives on empowering people through technology. With over 15 years’ experience in Security, Crisis Management, Business Continuity and Disaster Recovery, Leon has a proven track record in developing innovative, safe and secure consulting and technology solutions for organizations of all sizes. |
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Julian Keil Julian has a demonstrable track record working in start-up, scale up and ASX listed corporations across growth, product and customer success domains. Passionate about partnering with clients for shared success, Julian helps transform how organisations operate, empowering them to make smarter decisions and thrive through critical business disruptions. |
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Rachael Fisher Rachael Fisher is a dedicated Senior Customer Success Manager, known for her strategic approach and custom solutions that drive client success. Transitioning seamlessly from the corporate world to the tech industry, she offers a unique perspective on adapting to change and fostering growth. Her extensive experience across multiple sectors enables Rachael to design effective strategies that support organizations in navigating challenges and critical decision-making. |
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Paula Fontana Paula Fontana leads marketing and communications initiatives to bring iluminr’s vision for resilience to life. With over 20 years of extensive marketing, product and operations experience, Paula has built a career on building innovative products and experiences for high-growth brands across industry-defining tech and services companies, globally. |
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Microsimulation for hurricane preparedness |
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Microsimulation for hurricane preparedness |
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Microsimulation for hurricane preparedness |
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Microsimulation for hurricane preparedness |
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