Gamechangers in Resilience is a series where we spotlight leaders who are redefining how organizations think about risk, compliance, and preparedness. In this edition, we feature Eric Flick, whose career spans community banking, technology, and governance at Jack Henry. Eric shares his journey, from early lessons in risk-aware technology adoption to the philosophies that now...
You’ve gathered your team, run through a crisis scenario, and made it to the other side. Nobody cried (out loud), the business is still standing, and IT only had to work one all-nighter. So… success? Not so fast. If the only takeaway from your scenario test is “we made it through,” then you’re missing the...
Incorporating Microsimulations into your organization’s business-as-usual (BAU) operations can drive continuous learning, improve risk awareness, and enhance decision-making under pressure. The key to resilience training is embedding these quick, high-impact exercises into existing workflows without disrupting productivity. Below are sample resilience training schedules tailored for different organizational needs. 1. Weekly Microsimulation Drills (For High-Risk Environments)...
Resilience isn’t just a buzzword—it’s a necessity in today’s volatile world. In this edition of Gamechangers in Resilience, we are thrilled to sit down with Terry Downing, a true titan in the fields of operational resilience, business continuity, and crisis management. Terry’s career spans an incredible array of industries and institutions, from the British Army...
Resilience is the quiet superpower of successful organizations. It’s not flashy, and it’s rarely front-page news—at least, not until it’s absent during a crisis. Resilience is not necessarily heroic last-minute saves, but more about everyday habits that make navigating uncertainty second nature. But how can organizations realistically embed resilience into daily operations without adding extra...
Imagine being the one-person resilience team for a national agency with 500 employees. The mission? Get everyone crisis-ready—quickly, effectively, and on a tight budget. Traditional tabletop exercises were too slow, too complex, and way too costly for this solo resilience lead. What they needed was a faster, smarter way to build resilience across the board...
As spring arrives in the Northern Hemisphere, we’re ready to shake off the dust and tackle head-on one of organizations’ most pressing challenges: third-party risk management. We’ve transitioned our Fall Wargame to Gameday London panel into a dynamic virtual format, tapping a panel of industry experts who delves into the power of scenarios in bolstering...
iluminr recently had the privilege of sponsoring the GFMI Operational Resilience Conference in Boston, an event that brought together thought leaders and experts from across the industry to discuss the future of operational resilience. There were 7 key takeaways from the conference, highlighting innovative strategies, critical discussions, and actionable insights aimed at enhancing the resilience...
Before pressing play, prepare to engage in a playful challenge: “Identify the Real vs. the Deepfake!” As iluminr co-founders Joshua Shields and Marcus Vaughan introduces the webinar, keep your eyes peeled because they might not be exactly who they appear to be. Thanks to the magic of deep fakes, we’ve added a cheeky twist to...
In today’s highly competitive market, businesses recognize that offering a smooth customer journey is essential for success. However, while most companies focus on the ‘happy path’—the ideal customer journey without any hiccups—it’s equally important to explore and understand the experience when things go wrong. This is where scenario testing becomes crucial. Scenario testing that strays...
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Ravinder Singh Ravinder is a tech visionary with 20+ years of experience in resilience, performance, and security. A proven team builder, he’s passionate about solving complex problems and driving innovation through AI-native teams. Outside of work, you’ll find Ravi immersed in CrossFit, adventure sports, or exchanging ideas with fellow founders. |
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Sam Derradji Sami Derradji is a versatile leader in product management with a diverse background in edtech startups and global education leaders. As a generalist with expertise in design, product, and engineering, Sami combines strategic vision with hands-on skills. As the Director of Product at iluminr, he drives innovation and ethical impact across B2B SaaS and AI-driven learning platforms. A creative leader who thrives in complexity, Sami has successfully led transformative projects that reach millions and redefine digital engagement. His ability to simplify challenges and energise cross-functional teams ensures solutions that are not just effective but lasting. |
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Michelle Doan Michelle is a growth-centric marketing leader with over two decades of experience spanning the media, automotive, consulting, and technology domains. She has a proven track record of spearheading high-impact marketing initiatives that drive growth and deliver results. Michelle’s expertise lies in digital experiences and growth marketing across both the B2B and B2C landscape. |
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Jim Basey With over 25 years in the Tech industry, Jim has spent the last decade helping banks and fintechs build omnichannel onboarding and servicing solutions, becoming an expert in Open Banking and contributing to the evolution of the CDR framework in Australia. He specializes in scaling startups, driving tech strategy, optimizing processes, and leading delivery teams while balancing governance and innovation. |
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Tushar Yadav Tushar Yada, Senior Manager of Engineering, combines deep expertise in engineering and a continuous learning approach in computer science. With over eight years of experience in developing cloud architectures, he focuses on applying solid software engineering principles to manage and mitigate the complexities inherent in evolving software systems. |
The Strategic Learning Track is a series of four Microsimulations designed for senior leaders.
This track is designed to sharpen strategic decision-making abilities and prepare senior leaders to manage complex crises effectively.
Microsimulations included in this track
| Virtual Deception: Deepfake Cyber Attack |  |
Your organisation grapples with a deepfake incident, reputational damage and governance breakdown triggered by an AI-driven cyber-attack |
| Virtual Deception: Deepfake Cyber Attack | |
Your organisation grapples with a deepfake incident, reputational damage and governance breakdown triggered by an AI-driven cyber-attack |
| Virtual Deception: Deepfake Cyber Attack | |
Your organisation grapples with a deepfake incident, reputational damage and governance breakdown triggered by an AI-driven cyber-attack |
| Virtual Deception: Deepfake Cyber Attack | |
Your organisation grapples with a deepfake incident, reputational damage and governance breakdown triggered by an AI-driven cyber-attack |
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Lynn Thompson Lynn Thompson specializes in tech startups within the insurance industry. Based in Sydney, she works with QBE leaders and founders to drive growth through venture capital. Lynn enjoys collaborating with motivated individuals focused on meaningful impact. She started her career at Deloitte in management consulting, gaining experience across the APAC region. Her work centers on connecting innovative tech with the insurance sector to unlock new opportunities. |
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James Hardy James Hardy is a seasoned leader with a commitment to enhancing resilience in various sectors including financial services, consulting and software development. James has held key leadership positions, notably Chief Resilience Officer, Chief Data Officer of State Street Corporation, and COO and CIO at State Street Global Markets, where he spearheaded innovation and championed operational excellence. Beyond his corporate endeavors, James has been an active and dedicated board member of The Greater Boston Food Bank, actively contributing to community resilience efforts and exemplifying his unwavering commitment to social responsibility. James is the founder of Iroko Advisors where he helps firms understand and improve their resilience posture. |
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Leon Israel Leon Israel is a passionate Operations leader who thrives on empowering people through technology. With over 15 years’ experience in Security, Crisis Management, Business Continuity and Disaster Recovery, Leon has a proven track record in developing innovative, safe and secure consulting and technology solutions for organizations of all sizes. |
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Julian Keil Julian has a demonstrable track record working in start-up, scale up and ASX listed corporations across growth, product and customer success domains. Passionate about partnering with clients for shared success, Julian helps transform how organisations operate, empowering them to make smarter decisions and thrive through critical business disruptions. |
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Rachael Fisher Rachael Fisher is a dedicated Senior Customer Success Manager, known for her strategic approach and custom solutions that drive client success. Transitioning seamlessly from the corporate world to the tech industry, she offers a unique perspective on adapting to change and fostering growth. Her extensive experience across multiple sectors enables Rachael to design effective strategies that support organizations in navigating challenges and critical decision-making. |
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Paula Fontana Paula Fontana leads marketing and communications initiatives to bring iluminr’s vision for resilience to life. With over 20 years of extensive marketing, product and operations experience, Paula has built a career on building innovative products and experiences for high-growth brands across industry-defining tech and services companies, globally. |
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Microsimulation for hurricane preparedness |
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Microsimulation for hurricane preparedness |
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Microsimulation for hurricane preparedness |
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Microsimulation for hurricane preparedness |
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