Tech Loss: ISP Outage

Disclaimer – iluminr Capability Savings Calculator

iluminr provides the Capability Savings Calculator (the “Calculator”) as a free tool to help estimate potential time and cost savings when implementing iluminr’s resilience and capability-building solutions. The estimates generated by the Calculator are based on the information you provide and aim to assist in evaluating whether to further explore iluminr’s offerings. The accuracy of the Calculator’s estimates depends on how closely your inputs reflect your actual environment and circumstances.

The results generated by the Calculator are for guidance purposes only and are not guarantees of savings. Actual savings and improvements in efficiency may differ from the estimates provided, and there is no assurance that the results forecasted by the Calculator will be achieved. Additional factors, including costs not accounted for in the Calculator or variables specific to your deployment, may influence the actual economic results. Therefore, the savings generated by the Calculator should not be construed as a commitment, contract, or guarantee of any specific outcome.

We encourage you to view the results of the Calculator as part of a broader decision-making process rather than the sole basis for evaluating your investment in iluminr. No promises or warranties are made by iluminr regarding the accuracy of the estimates or the actual savings that may be achieved.

By using the Calculator, you acknowledge that the results are for informational purposes only, and iluminr assumes no liability for any decisions made based on these estimates. To the fullest extent permitted by law, iluminr will not be held responsible for any differences between the estimates and actual results. The Calculator is offered as a free resource, and no financial claims can be made in relation to its use.

Your use of the Calculator confirms that you have read and agreed to this Disclaimer, and you understand that any use of the results is at your own discretion.

Sam Derradji
Director, Product

Sami Derradji is a versatile leader in product management with a diverse background in edtech startups and global education leaders. As a generalist with expertise in design, product, and engineering, Sami combines strategic vision with hands-on skills. As the Director of Product at iluminr, he drives innovation and ethical impact across B2B SaaS and AI-driven learning platforms.

A creative leader who thrives in complexity, Sami has successfully led transformative projects that reach millions and redefine digital engagement. His ability to simplify challenges and energise cross-functional teams ensures solutions that are not just effective but lasting.

Michelle Doan
Director, Digital Experiences

Michelle is a growth-centric marketing leader with over two decades of experience spanning the media, automotive, consulting, and technology domains.

She has a proven track record of spearheading high-impact marketing initiatives that drive growth and deliver results.

Michelle’s expertise lies in digital experiences and growth marketing across both the B2B and B2C landscape.

Jim Basey
Fractional CTO

With over 25 years in the Tech industry, Jim has spent the last decade helping banks and fintechs build omnichannel onboarding and servicing solutions, becoming an expert in Open Banking and contributing to the evolution of the CDR framework in Australia. He specializes in scaling startups, driving tech strategy, optimizing processes, and leading delivery teams while balancing governance and innovation.

Tushar Yadav
Senior Manager, Engineering

Tushar Yada, Senior Manager of Engineering, combines deep expertise in engineering and a continuous learning approach in computer science.

With over eight years of experience in developing cloud architectures, he focuses on applying solid software engineering principles to manage and mitigate the complexities inherent in evolving software systems.

Lynn Thompson
Board Member

Lynn Thompson specializes in tech startups within the insurance industry. Based in Sydney, she works with QBE leaders and founders to drive growth through venture capital. Lynn enjoys collaborating with motivated individuals focused on meaningful impact.

She started her career at Deloitte in management consulting, gaining experience across the APAC region. Her work centers on connecting innovative tech with the insurance sector to unlock new opportunities.

James Hardy
Strategic Advisor

James Hardy is a seasoned leader with a commitment to enhancing resilience in various sectors including financial services, consulting and software development.

James has held key leadership positions, notably Chief Resilience Officer, Chief Data Officer of State Street Corporation, and COO and CIO at State Street Global Markets, where he spearheaded innovation and championed operational excellence.

Beyond his corporate endeavors, James has been an active and dedicated board member of The Greater Boston Food Bank, actively contributing to community resilience efforts and exemplifying his unwavering commitment to social responsibility.

James is the founder of Iroko Advisors where he helps firms understand and improve their resilience posture.

Julian Keil
Director, Customer Success

Julian has a demonstrable track record working in start-up, scale up and ASX listed corporations across growth, product and customer success domains.

Passionate about partnering with clients for shared success, Julian helps transform how organisations operate, empowering them to make smarter decisions and thrive through critical business disruptions.

Paula Fontana
VP, Global Marketing

Paula Fontana leads marketing and communications initiatives to bring iluminr’s vision for resilience to life.

With over 20 years of extensive marketing, product and operations experience, Paula has built a career on building innovative products and experiences for high-growth brands across industry-defining tech and services companies, globally.