Looking to create waves of impact with scenario exercising but only have limited resources?
Watch this practical “Lessons Learnt” session with Sue Chapman from ESR who transformed a traditional scenario exercise program into a powerful, scalable microsimulation program that rippled a new era of immersive engagement through the entire organisation.
Key themes:
- Cultural and taking people on the journey – How to expand reach and influence without expanding your team
- ROI: Demonstrating value to secure continued investment
- Measuring preparedness throughout the organisation
- Key achievements and observations for continuous program improvement
In conjunction with iluminr, Sue will present ESR’s 2024 program journey, highlighting how small, strategic actions created expanding ripples of preparedness, including challenges overcome, effective techniques, and measurable outcomes.
Gain insights directly applicable to your own preparedness initiatives!
Key session highlights:
- By replacing annual day-long exercises with monthly 30-minute Microsimulations, Sue made resilience practice part of ESR’s routine operations
- Leadership empowered business continuity leads across multiple business groups to independently facilitate simulations, creating sustainable capability despite limited resources
- Implementing immediate feedback loops enabled teams to address gaps within minutes rather than waiting for formal reports
- Regular practice with diverse scenarios beyond standard earthquake planning led to successful handling of real technology outages, with leadership confidently rating their readiness “10/10” among peer organizations
- The organization achieved a remarkable shift from “plans gathering dust” to 95% of objectives met, demonstrating how frequent, focused exercising creates tangible resilience outcomes
Duration:
60 minutes (including Q&A)
On the panel:
Sue Chapman | Resilience Manager, ESR
Marcus Vaughan | Cofounder, iluminr
Rachael Fisher | Senior Customer Success Manager, iluminr
