CRITICAL EVENT ROOMS, PLAYBOOKS & LEARNING LOOPS

Make better
decisions, faster

Align teams, build a common operating picture and deliver a guided response to successfully resolve critical events.

Crisis Management

Trusted worldwide by organisations large and small

https://iluminr.io/wp-content/uploads/2022/07/PenFed.png
Monash University
Aon
NTT
Fincantieri
Stihl
Monash City Council
GPT
University of Sydney
Gilbert and Tobin
Logos Property
WestFund
CBUS
Royal Flying Doctor Service
Auswide Bank
Teachers Mutual Bank
Orocobre
Pepper

Good decisions are hard to make when
the picture is unclear.

When there’s a disconnect between people and information, blindspots can turn
simple incidents into full-blown crises. Build a single source of truth by connecting the
right people with the right insights, from the start.

iluminr customer support

Good decisions are hard to make when the picture is unclear.

When there’s a disconnect between people and information, blindspots can turn simple incidents into full-blown crises. Build a single source of truth by connecting the right people with the right insights, from the start.

iluminr customer support

Bringing all your toolsets into
one platform can make all the difference

Work Together

Collaborate with all stakeholders on important action steps from a single source of truth.

Analyze and Act

Understand the real impact of a critical event, identify facts and assumptions, and act accordingly.

Optimise Your Responses

Get smarter and faster at handling crises with traceable actions and dynamic Playbooks.

Bringing all your toolsets into
one platform makes all the difference

Work Together

Collaborate with all stakeholders on important action steps from a single source of truth.

Analyze and Act

Understand the real impact of a critical event, identify facts and assumptions, and act accordingly.

Optimise Your Responses

Get smarter and faster at handling crises with traceable actions and dynamic Playbooks.

Connect people with the right information to drive action

Single Operating picture

Manage each incident
in its own event room

From small workplace incidents to major crises, dedicated event rooms provide an organised focal point for team collaboration and decision-making. Without the thousand lines of chatter.

From field intelligence to the boardroom, the event room is your one source of truth for critical incident information, bringing together actionable insights to resolve the situation faster.

Understand impacts
to drive the right action

Quickly assess events with criteria for human, financial, operational, and other impacts. Activate teams and set actions into motion based on the full severity of the event at hand.

Clarify your organisation’s tolerance for different types of events to get a predictive threat analysis at an operational and strategic level.  

Emergency management
Crisis Response Coordination

Separate fact
from assumption

Turn information into knowledge as your team categorises what is factual (such as the presence of a fire in an area), and what is an assumption (that power will be restored in 12 hours).

Change assumptions to facts, identify important issues and delegate actions to build clarity and drive accountability.

Guide the process
to get the job done

Activate dynamic playbooks to provide response guidance on important actions, personalized for your roles, teams or event types, ensuring the focus remains on what matters most.

Empower your organisation to respond faster to unique threat and environmental factors, lessening your dependence on key individuals and lightening the training burden for your teams. 

iluminr Playbooks
iluminr Learning Loops

Drive Continuous
Learning at Scale

From Microsimulations to a live response, capture, integrate, and create real-time learning loops that elevates your response strategy to new heights.

Scalable and fully customizable, empower your organization from the shop floor to the boardroom with actionable insights that supercharge your decision-making process.

Audit and
track everything

Evidence decision making and have the records at hand to learn and optimise your response for future critical events.

Provide crisis response records to an audit agency and trace actions taken for post-incident reviews. Check which actions happened, which didn’t, and the facts or assumptions they were tied to.

Crisis response audit

Connect people with the right information to drive action

Manage each incident in its own event room

Single Operating picture

From small workplace incidents to major crises, dedicated event rooms provide an organised focal point for team collaboration and decision-making. Without the thousand lines of chatter.

From field intelligence to the boardroom, the event room is your one source of truth for critical incident information, bringing together actionable insights to resolve the situation faster.

Understand impacts to drive the right action

Emergency management

Quickly assess events with criteria for human, financial, operational, and other impacts. Activate teams and set actions into motion based on the full severity of the event at hand.

Clarify your organisation’s tolerance for different types of events to get a predictive threat analysis at an operational and strategic level.  

Separate fact from assumption

Crisis Response Coordination

Turn information into knowledge as your team categorises what is factual (such as the presence of a fire in an area), and what is an assumption (that power will be restored in 12 hours).

Change assumptions to facts, identify important issues and delegate actions to build clarity and drive accountability.

Guide the process to get the job done

iluminr Playbooks

Activate dynamic playbooks to provide response guidance on important actions, customized for your roles, teams or event types, ensuring the focus remains on what matters most.

Empower your organisation to respond faster to unique threat and environmental factors, lessening your dependence on key individuals and lightening the training burden for your teams. 

Drive Continuous Learning at Scale

iluminr Learning Loops

From Microsimulations to a live response, capture, integrate, and create real-time learning loops that elevates your response strategy to new heights.

Scalable and fully customizable, empower your organization from the shop floor to the boardroom with actionable insights that supercharge your decision-making process.

Audit and track everything

Crisis response audit

Evidence decision making and have the records at hand to learn and optimise your response for future critical events.

Provide crisis response records to an audit agency and trace actions taken for post-incident reviews. Check which actions happened, which didn’t, and the facts or assumptions they were tied to.

Your teams don’t have time
for clunky systems

Our user-friendly platform helps your people and teams easily take action, delegate,
and track their steps. With our simple user interface, there is no learning curve,
so you can focus on safety and risk mitigation, not the software.

Critical event management, event rooms

Your teams don’t have time for clunky systems

Our user-friendly platform helps your people and teams easily take action, delegate, and track their steps. With our simple user interface, there is no learning curve, so you can focus on safety and risk mitigation, not the software.

Critical event management, event rooms

How people use iluminr

COVID-19 response and recovery

Covid-19 Response & Recovery

Monitor Covid-19 outbreaks, coordinate staff communications and manage strategic impacts to your organization.

Learn more →

Hurricane preparedness and response

Hurricane Preparation & Response

Receive early warning of hurricanes, send communications and manage your response to protect your people.

Learn more →

People welfare and safety

People Safety & Welfare

Receive early warning of threats and manage emergency notifications to keep your people safe.

Learn more →

Cyber Preparedness and response

Cyber Preparedness & Response

Communicate off-network and manage business impacts while critical applications are restored.

Learn more →

Managing supply chain disruption

Managing Supply Chain Disruptions

Monitor disruptions to your supply chain, coordinate key stakeholders to keep your operations running.

Learn more →

Building resilience preparedness and capability

Building Preparedness & Capability

Strengthen resilience with high impact, bite-sized simulations to help protect people and safeguard operations.

Learn more →

Virtual Emergency Operation Centre

Virtual Emergency Operations Centre

Align teams and build a common operating picture to successfully resolve critical events.

Learn more →

How people use iluminr

COVID-19 response and recovery

Covid-19 Response & Recovery

Monitor Covid-19 outbreaks, coordinate staff communications and manage strategic impacts to your organization.

Learn more →

Hurricane preparedness and response

Hurricane Preparation & Response

Receive early warning of hurricanes, send communications and manage your response to protect your people.

Learn more →

People welfare and safety

People Safety & Welfare

Receive early warning of threats and manage emergency notifications to keep your people safe.

Learn more →

Cyber Preparedness and response

Cyber Preparedness & Response

Communicate off-network and manage business impacts while critical applications are restored.

Learn more →

Managing supply chain disruption

Managing Supply Chain Disruptions

Monitor disruptions to your supply chain, coordinate key stakeholders to keep your operations running.

Learn more →

Building resilience preparedness and capability

Building Preparedness & Capability

Strengthen resilience with high impact, bite-sized simulations to help protect people and safeguard operations.

Learn more →

Virtual Emergency Operation Centre

Virtual Emergency Operations Centre

Align teams and build a common operating picture to successfully resolve critical events.

Learn more →

What customers are saying

Out-of-the-box integrations with iluminr's ecosystem
of leading enterprise apps

Out-of-the-box integrations with iluminr's ecosystem of leading enterprise apps

Connect your existing systems with our powerful turnkey integrations. Centralize your data to ensure your contact lists remain up-to-date,
get notifications sent to your favourite communication channels and collaborate with your team through tools they already use.

Connect your existing systems with our powerful turnkey integrations. Centralize your data to ensure your contact lists remain up-to-date, get notifications sent to your favourite communication channels and collaborate with your team through tools they already use.

MS Teams Directory Integration
Azure Active Directory Integration
Bamboo HR Directory Integration
Gusto Directory Integration
HiBob Directory Integration
Okta Directory Integration
Rippling Directory Integration
SCIM Directory Integration
Workday Directory Integration
Google G Suite Directory Integration
Whatsapp Integration

Collaborate with all
responders from one source of truth

Collaborate with all responders from one source of truth